What This Notice Means

The IRS found a payment that was missing and applied it to your account. The notice shows how that changes your balance.

Depending on your account, you now either owe less, owe nothing, or are due a refund.

What to Do

If you're owed a refund: you should receive it within 2 to 4 weeks.

If you still owe:

  • Pay the amount due by the date on the notice.
  • If you can't pay in full, pay what you can and make payment arrangements for the rest. You can review payment options online or call the number on your notice.

Check the Numbers

Compare your records against the dates and amounts on the notice. Confirm the right payment was applied, in the right amount, to the right tax period.

If the wrong payment was applied, or you find any other error, call the number on your notice. Have your proof of payment ready, such as a bank statement, canceled check, or electronic payment confirmation.

A payment that went missing once can point to a bigger issue, such as payments made under the wrong number or the wrong period. If you have other payments that don't show up, raise them on the same call.

Avoiding This Next Year

  • Use your IRS online account to watch your payments and tax information.
  • File and pay electronically. Electronic payments are easier to trace and help you avoid mistakes.
  • Always confirm the tax form, tax period, and identification number on each payment before you send it.

If You Need Help

You can authorize a representative with Form 2848. If you can't get a payment problem fixed through normal channels, the Taxpayer Advocate Service may help.

If payments on your IRS account still don't add up, call us at (813) 229-7100.