What This Notice Means
You're owed a refund, and the IRS needs you to call to request your refund check. The original check expired. A CP237A means the replacement won't go out until you ask for it.
This notice is about money you're owed. Don't ignore it.
What to Do
- Call the IRS at the number provided for this notice and request a replacement check.
- If you have the expired check, destroy it.
- When the new check arrives, cash it.
Have the notice in front of you when you call, along with your identification number and the tax period of the refund.
When It Will Arrive
You should receive the replacement check within 30 days.
Where It Will Be Mailed
Refund checks go only to the address of record. That's the address on the tax return, or the result of a permanent change of address request submitted after the return was filed. You can't redirect a single check to another address.
If your address has changed, update it with the IRS before the check is reissued. Businesses use Form 8822-B, Change of Address or Responsible Party - Business. An outdated address is a common reason checks never get cashed.
Next Year
If you aren't already, consider filing electronically. Filing online helps you avoid mistakes and find credits and deductions you may qualify for. Electronic options also reduce the chance of a paper check getting lost or expiring.
Keep Records
Write down the date you called and the name or ID number of the IRS employee you spoke with. If the check doesn't arrive within 30 days, you'll want that information when you follow up.
If you're having trouble getting a refund the IRS owes you, call us at (813) 229-7100.