CP40 tells you that the IRS assigned your unpaid tax account balance to a private collection agency. The notice identifies the agency and provides information for verifying the assignment.

Verify the Agency

Keep the notice. The assigned agency will also send a confirmation letter. Use the agency information and Taxpayer Authentication Number on your CP40 to complete the two-party verification process described by the IRS before discussing your account.

Review Your Options

Check the balance against your records. If you can pay in full, use an official IRS payment method. If you cannot, ask the assigned agency about a payment plan. If you dispute the debt or need help evaluating your options, have a tax professional review your account.

Source: IRS guidance for CP40. Reviewed October 1, 2026.

For help understanding your notice, call (813) 229-7100.