What This Notice Means

A refund check the IRS sent you was returned to the IRS. Before reissuing anything, the IRS is reviewing your account to make sure the return and the refund are valid.

Why a Check Gets Returned

Sometimes a check has been altered. Usually that means someone changed the payee's name, address, or the refund amount. When an altered check comes back, the IRS reviews related returns to confirm they and the refund are valid.

What to Do

Nothing right now. One of two things happens next:

  • If you're entitled to the refund, the IRS mails you a new check.
  • If the IRS needs more information, it sends you a letter explaining what it needs.

Allow 10 weeks before checking on your refund. The IRS can't give you any information until its research is done. Calling early won't get you an answer.

Protect Yourself

  • Make sure the IRS has your correct mailing address.
  • If you get a letter asking for information, respond by the date in that letter. Missing it can hold your refund up longer.
  • If you think you may be a victim of identity theft, act now. Report it to the IRS using Form 14039, Identity Theft Affidavit, and consider getting an IRS Identity Protection PIN.

Keep this notice with your records.

Next Year

Ask for direct deposit. It is faster and more secure than a paper check, and it removes the risk of a check being stolen or altered in the mail.

If your refund is stuck and you suspect identity theft or another problem, call us at (813) 229-7100.