Letter 2797C is not a refund inquiry response. The IRS calls it the "R U There?" letter, and the manual lists it as Undeliverable Mail System Update. It goes out when IRS mail to you came back undeliverable and the IRS address research system found a possible current address for you.
What This Letter Means
The IRS tried to send you something and couldn't deliver it. Its address research found this address. Before the IRS updates your account, it wants you to confirm this is where you receive mail.
The real issue is the mail you didn't get. It could have been a refund check, a balance due notice, or a request for information.
What to Do
- Confirm your address. Follow the letter's instructions to verify or correct your mailing address.
- Find out what was returned. Call the number on the letter or check your IRS online account for notices and balances.
- Check for deadlines. Some IRS deadlines run from the date a notice was mailed to your last known address, whether or not you received it. Don't assume a missed notice doesn't count.
- Update your address for the future. When you move, file Form 8822, Change of Address.
If It Isn't You
If the letter isn't for anyone at your address, mark it "Return to Sender" and put it back in the mail.
Keep a copy of your response and use certified mail for anything you send on paper.
If you think you missed IRS mail and need to find out where you stand, call us at (813) 229-7100.