The LTR 5071C is an identity verification letter triggered by potential identity theft indicators. The IRS has identified something on your return or account that suggests someone may have used your Social Security number to file a fraudulent return. Before processing your legitimate return, they need to verify you're the real taxpayer.
Two Scenarios
If you filed the return referenced in the letter, you need to verify your identity so the IRS can process it. Follow the verification instructions on the letter (online at idverify.irs.gov or by phone).
If you didn't file the return referenced in the letter, someone filed a fraudulent return using your SSN. Don't verify the return as yours. Instead, call the number on the letter and report that the return is not yours. File Form 14039 (Identity Theft Affidavit) and submit your legitimate return by paper with the Form 14039 attached.
Verification Process
Online verification requires answering identity-proofing questions about your financial history. Phone verification involves similar questions with an IRS employee. Have the LTR 5071C, the tax return for the year in question, a prior year return, and a government-issued ID available.
After Verification
If you verified your identity successfully, the IRS processes your return and any refund. Processing typically takes 6 to 9 weeks. If you reported the return as fraudulent, the IRS opens an identity theft case. You'll receive a CP566 acknowledging the case, and resolution can take 120 to 270 days.
Get an IP PIN
Whether you filed the return or not, request an Identity Protection PIN going forward. The IP PIN prevents future unauthorized filings using your SSN.
If you've received an LTR 5071C, call us at (813) 229-7100.